Founded in 1975, Botswana Insurance Company (BIC) Limited began its journey into a foresighted and prosperous future by redefining the face of the short-term insurance sector.The company has always been viewed as the ‘Heritage Insurance Brand of Botswana.’ For over 45 years, BIC has insured the needs of Batswana, a responsibility which they have valued with humility and thankfulness.
The Short-term Insurance Provider offers tailor-made products that cater to the unique needs of consumers nationwide. Through their Personal, Commercial and Specialized insurance offerings, customers can appreciate a holistic and distinctive approach to insurance. BIC’s insurance covers offer affordable policies that protect homes, home contents, businesses, vehicles, specialized items and more. A one-stop solution station.
Furthermore, BIC has continued to evolve and innovate with the advent of the digitization era. They have introduced a virtual office solution with a virtual assistant named Nkamo to address the dynamic needs of their technologically-savvy audience. Nkamo has been introduced to make interactions with policyholders easier. Nkamo can be contacted at +26776115593. Additionally, the Insurer went on to introduce an Automated Feedback System named “A re Bue” which allows customers to provide feedback on the quality of services received, because at BIC, customer feedback is the fuel that drives optimal innovation.
For its numerous accomplishments, the company has received equal recognition. They became the first Insurance Provider in Botswana to receive 3 prestigious awards in the year 2021. They were awarded a PMR Diamond Arrow award as 1 st Overall Insurer which was voted on by no fewer than 130 Business CEOs and Government Leaders, Global Banking and Finance Award for “The Best General Insurer in Botswana”, and Global Business Review Magazine for Best General Insurance Company 2021.
The insurance market leader has resolved to give superior value to its stakeholders and policyholders through innovation, unique insurance offerings and high-quality customer service so they can keep their promise of ”Making Life Better” for all.